I promised EXTREME Customer Service...


Please share your feelings and experience.
Now You are Thinking Green!
*   Indicates questions you are required to fill out to submit this Survey.

Customer Name: *
Email Address: *
Phone Number: *
Date of Service: *
Job Number:
(if known)
Technician Name:
The reason for your call was?
Plumbing
Heating
Air Conditioning
Electrical
Duct Cleaning
Carpentry
Solar Water & Solar Electric
Whole House Energy Audit
1. *
  
Were you pleased with my technician’s
general appearance and attitude?
YES    NO
   
2. *
  
Did your technician perform the work to
your satisfaction?
YES    NO
   
3. *
  
Did your technician clean up the working
area to your satisfaction?
YES    NO
4. *
  
Did your technician tell you about our Referral Program? YES    NO
5. *
My favorite radio station is:
 
580 WHP
97.3 WRVV
WINK104
101.3 WROZ
Other Station
6. * Can we use your name as a reference? YES     NO
7. * My favorite local restaurant is:
8. * The town I live in is?

9. *

Do You Know About Our Other Websites?
DuctlessCooling.com
ProntoToday.com
Quicktricity.com
CarpenterToday.com

10. *

Did your technician share how an XCS Membership benefits you?

 

 

Extends your Warranty? YES    NO
Provides Priority Service? YES    NO
FREE 90 Day Financing? YES    NO
Reduces Emergency Costs? YES    NO

 

11. * Why did you choose us?  
 

You were the fastest to respond
I know a co-worker personally
You installed the original unit
Clearly identified Trucks - I know who was coming to my home
Technicians are drug-tested and background-checked
I wanted a locally owned & operated company
I visited your website
Referral by: Another Customer   A Neighbor
Other: (Please let us know)

 
 

 

 
12. *

What did you like most about the service received?

 
 

 
 

 

 
13. *

I would like to learn more about:

 
 
 
Plumbing
Water Heater, Leaky Faucet, Wells, Sump Pumps, Etc.
 
Electrical
Outdoor/Indoor Lighting, Power Outages, Phone Lines, Breaker tripping, Etc.
 
Heating/Cooling
FREE Replacement Estimate, Thermostats, Yearly Maintenance Plans, Etc.
 
Solar
Water Heating Systems, Become a Solar Installer, SOLAR PV Systems, etc.
 
Duct Cleaning
Duct Inspection, Control Allergies, Etc.
 
Whole House
Comfort Check-Up

Blower Door, Testing, FREE Thermal Imaging, Etc.
 
Carpentry
Finishing Touches, Kitchen Cabinet Installation Bathrooms, Repairs, Windows,Doors, Etc.
 



Back to SECCO Home Services

PAOAGHIC:005766

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Call  (717) 737-8100
or fill out the form below to have a Customer Service Expert contact you to schedule a call or answer any questions you have.
*   Indicates  required fields
Full Name: *
Email Address:
Phone Number: *
Preferred Method: *

Street Address: *
City: * Zip: *
When would you like our technician to arrive at your home?
Month:
Day: Time:
Comments:
What types of services do you need?

 Heating
 Air Conditioning
 Plumbing
 Electrical
 Carpentry
 Duct Cleaning
 Indoor Air Quality
 Service or Repair
 Solar
 Whole House Comfort Check-Up
 Planned Maintenance

 
 
 
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